Slow responses and missed enquiries
We structure customer service so potential customers receive a quick response and are directed to the right place.
LESS IMPROVISATION. MORE STRUCTURE.
Websites, bots and automation to improve lead generation, customer service and sales.
RM creates digital systems that bring together online presence, intelligent customer service and process automation. We develop solutions tailored to each business, from the first enquiry through to sales follow-up.
WHAT RM HELPS SOLVE
Less wasted time. Better organisation. More opportunities for your business.
Leads without follow-up
We organise contacts and create follow-up processes to reduce missed opportunities.
Manual and repetitive processes
We automate tasks across tools, forms, WhatsApp, spreadsheets, CRM and internal systems.
An unprofessional digital presence
We create websites and landing pages that inspire confidence and make it easy to contact your business.
SOLUTIONS FOR YOUR BUSINESS
Websites, bots, automation and organised sales processes.
01
Websites and landing pages
Business websites, service pages, digital catalogues, landing pages and online shops designed to showcase your business, generate leads and create opportunities.
Explore website solutions02
WhatsApp bots
Automated customer service to answer questions, qualify leads, collect information and guide each conversation to the right next step.
Explore WhatsApp bots03
Automation and integrations
System integration and automation of repetitive tasks to reduce manual work and prevent process errors.
Explore automation04
Organised sales processes
Simple structures for tracking contacts, proposals, negotiations and customers without relying on disorganised processes.
Organise your sales processPURPOSEFUL INTEGRATION
Connecting tools and people to help your business work better.
The aim is not to add more technology without a reason. It is to make the tools your business already uses communicate with one another and reduce manual tasks.
- Website
- Bot
- CRM
- Follow-up
- Team
- n8n
- Sheets
- Gmail
- Calendar
- Shopify
- Stripe
- HubSpot
- APIs
REAL PROJECTS
Work that brings together structure, presence and direct contact.
Local services website
Carlos Eletricista
- Challenge
- Present an urgent service clearly, inspire confidence and make it easy to request assistance.
- Solution
- A responsive website focused on quick contact, clear availability information and direct calls to action for WhatsApp.
- Deliverables
- Page structure, responsive design, service organisation, calls to action and WhatsApp integration.
Business website and digital infrastructure
BolePortu
- Challenge
- Present relocation services clearly, inspire confidence and organise the initial customer journey.
- Solution
- A business website presenting services, brand positioning and direct contact options.
- Deliverables
- Website structure, service organisation, responsive design, application of the visual identity, WhatsApp integration and foundations for automated customer service.
Catalogue website
Stone Design
- Challenge
- Present materials and services professionally and make it easy to request a quote.
- Solution
- A responsive catalogue website with organised materials and direct contact via WhatsApp.
- Deliverables
- Website structure, responsive design, organisation of materials, content, presentation pages and WhatsApp integration.
Website and digital presence
Dapury Moda
- Challenge
- Present the brand and its products, and create a more professional digital channel.
- Solution
- A responsive website with a visual presentation of the brand, its products and business contact options.
- Deliverables
- Website structure, brand presentation, responsive design, visual organisation, business contact options and application of the brand identity.
Landing page and business website
Caseirinhos da Dai
- Challenge
- Present the products, organise the menu and make it easy to place orders.
- Solution
- A responsive page with products, information and a direct WhatsApp link.
- Deliverables
- Menu organisation, page structure, product presentation, responsive design, an ordering channel and WhatsApp integration.
HOW WE WORK
From the initial review to a documented solution.
Assessment
We review your current situation, goals and the main areas that need organising.
Structure
We define the solution, tools, customer service workflow and priorities.
Development
We build, integrate and test the website, bot or automated workflow.
Handover and support
We deliver the documented solution and provide support with any necessary adjustments.
ABOUT RM
Technology with strategy and hands-on support.
RM is an agency specialising in digital infrastructure and business automation, led by Renata Molina. Every project is tailored to the circumstances, resources and goals of each business.
Beyond delivering a standalone page or bot, RM organises the entire journey: online presence, lead generation, customer service, follow-up and internal processes.
Renata Molina specialises in business automation, digital solution development and process integration.
Learn more about RMPERSONALISED ASSESSMENT
Every business has its own structure, tools and priorities.
That is why every project is assessed individually. RM reviews your digital presence, contact channels, sales processes and tools before recommending the most suitable solution.
Digital presence
A review of your website, landing pages and existing channels.
Customer service
An assessment of WhatsApp, forms and response times.
Processes
Identifying manual, repetitive or disorganised tasks.
Integrations
A review of CRM, calendars, spreadsheets, your shop and other tools.
FREQUENTLY ASKED QUESTIONS
Questions you may have before contacting RM.
Does RM only work with businesses in Portugal?
No. Projects can be developed remotely for businesses and professionals in different locations.
Can I commission just a website?
Yes. Each solution can be commissioned separately, according to your business needs.
Does a bot replace human customer service?
Not necessarily. A bot can answer repetitive questions, collect information and hand the conversation over to a person when needed.
Can RM integrate tools my business already uses?
Yes. We first review your existing tools and the integration options available.
Does RM work with n8n?
Yes. n8n is one of the main tools we use to build automation and integration workflows.
Do projects have monthly fees?
It depends on the solution. Some projects are delivered for a development fee, while others may involve maintenance, servers, APIs or ongoing support.
Can a website be integrated with WhatsApp?
Yes. A website can be integrated with WhatsApp, forms, CRM, calendars and other tools.
Does RM build online shops?
Yes. The solution can be built with Shopify or another platform suited to the project.
NEXT STEP
Ready to organise your digital presence and business processes?
Tell us what you would like to improve. RM reviews your situation and recommends a solution suited to your business.
WebsiteLead generation
WhatsAppCustomer service
CRMFollow-up